Motor Claims Officer

About the position

Overall Job Summary:

Reporting to the Motor Claims Manager, the incumbent will be responsible for Claims Registration and acknowledgement, Claims negotiation, Claims Processing and final settlement.

Duties and Responsibilities:

• Timely registration of motor claims and acknowledgement
• Make appropriate reserve amount in the system for each claim
• Follow up on the claim documentations from insured/intermediaries.
• Appoint external assessors and follow up on the report
• Scrutinize all the assessment reports submitted by the external assessors and recommend the next cause of action.
• Frequently update clients on the status of their claims
• Communicating with garages on repair/release of vehicles
• Appointing investigators in cases of third-party injuries/property damage where necessary.
• Issue preliminary demand letters to negligent third parties
• Raise payment vouchers.
• Reviewing of claim files at given intervals.

• Preparation of requisite claim reports

• Negotiate with repairers for extra discounts in view of lowering repair cost.
• Exercise exemplary customer service
• Settlement of Service Providers Fees
• Any other duty as may be allocated by the management from time to time.

Job Holders Specifications:

Academic Qualifications:

• Degree or Diploma in Automotive or Mechanical Engineering.
• Professional Qualifications in Insurance will be an added advantage.

Experience

• 2- 3 years’ experience in motor claims management

Skills

• Good Analytical and organizational skills
• Good Negotiation skills
• Knowledge of vehicle-all models
• Good Interpersonal skills
• Good Customer handling Skills

Join us

If you meet the above minimum requirements, send your application through the link https://www.fuzu.com/kenya/jobs/motor-claims-officer-ga-insurance-limited indicate the position applied for on the email subject line to be received on or before 17th January 2022. Only shortlisted candidates will be contacted.