For settlement of loss; upon completion of the Claim Notification you will receive an email that will direct you to our online settlement platform. A member of our GA claims department will take you through each step of our settlement process. Make sure you read the terms and conditions
Or download the Claim Form
Select the insurance type you'd like to make a claim against, then click the "download" button to get its corresponding claim form.
GA is known and has acquired its credibility in the market with prompt settlement of claims. GA’s claims department has the most efficient team ensuring and continually improving the service standards.
On the happening of an event that may lead to a claim the same is to be reported to the company as soon as possible. The intimation of the claim may be done by completing the following interim claim notification form. Claim notification is a policy condition precedent to admission of liability under the policy.
For settlement of loss; upon completion of the Claim Notification you will receive an email that will direct you to our online settlement platform. A member of our GA claims department will take you through each step of our settlement process. For more information on how to make a claim, please visit our FAQs page
The immediate/ quick submission of all the required documents / information is strongly advised to enable insurers to process the claim expeditiously.
If possible, one should take & produce photographs of the scene before it is disturbed to support the loss / damage.
The insured has a duty to take measures to minimize the loss
The insured should always preserve our recovery rights by immediately addressing a demand letter to the persons responsible for causing the loss / damage
The above listings are not rigid or exhaustive & the insurers may where need arises require further information / details either directly or through their representatives.
Thank you for visiting our site. To keep you informed about our products and any other special product of insurance, we have stored your contact details in our database. In order to meet privacy laws, such as Data Protection Act 2019, Kenya and also General Data Protection Regulation (GDPR) where applicable, we are providing you with a copy of our data protection policy on the link below.
With your consent, you will enable us serve you better as we collect your data and process the same in accordance with data protection law. By clicking on the link below, you acknowledge receipt of our information on data protection in accordance with the Data Protection Act 2019, Kenya and the privacy statement that may apply to you locally. We attach great importance to the confidentiality and integrity of your data. By applying for insurance cover or any other services, you are deemed to have given consent to handling and processing of your personal data.
Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.