Motor claims process

Motor claims process


  • Duly completed motor claim form
  • Written and signed statement by the driver/witness/claimant
  • Copy of driver’s license.
  • Copy of logbook.
  • Police inspection report (IOV)
  • Complete police report (where necessary)
  • At least three repair quotation from two different sources
  • Payment receipts / Towing receipts (if applicable)
  • Medical reports (If third party involved)
  • Postmortem / death certificate
  • Third party claim letter
  • Proof of ownership / Purchase details and agreement/ Original logbook (in case of theft or total loss) and identification of the owner (If applicable)
  • Car keys (in case of theft or total loss)
  • Bank signed transfer forms (Where applicable)
  • Letter authorizing transfer (Company vehicles – Where applicable)
  • Final bills & purchase receipts of repair where the repair costs are within authorized repair limits.


  • Complete claim form
  • Copy of logbook.
  • Copy of driver’s license.
  • At least three sourced repair quotes

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